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Old 06-20-2009, 07:31 PM
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Re: Touch Pro BLANK SCREEN!!??

Quote:
Originally Posted by xtreme3881 View Post
OK, I want to update this and be a little more clear on "MY" blank screen.

- Sprint HTC Touch Pro
- No custom ROM
- Locked, Like it was out of the box
- No programs on the phone, but what was installed from man.
- Only thing major on the phone was my contacts.

So tonight I was heading to bed, and placed my phone on the STOCK charger = USB to plug adapter. Then about 30 mins later my wife called me. I went to go get the phone but NOTHING. I could hear the ring and voicemail alert sound.

This is what I did afterwards

- Took out the batt. = NOTHING
- Placed batt. back in and turned on = Blank but could hear the startup sounds
- Soft reset = NOTHING
- Cant HARD Reset because i cant see anything.
- Turned off and took out storage card and rebooted = NOTHING

Then I started to use my brain a little . I connected the phone to the computer using the USB cable. Launched my program Call "POCKET CONTROLLER PRO". Once the phone was sync I could see everything I wanted as if I was using the phone normally. I know this is what the program is suppose to do, but i thought since nothing was working this wouldnt work. Since it does the only thing I can think it could be, is the backlight or some other defect. Not only is the screen black but so is the following.

- Screen blank
- No light around CENTER button.
- When booted up keys dont light up on slide out keyboard
- No lights on 4 buttons around center button.

So this phone is what i called Semi-dead Oh well just take it in and see what they say.

I have the SAME EXACT issue and it is KILLING ME!!!!!
My phone is still under warranty through HTC but only using
another phone for 30min made me go crazy and miss my
Touch Pro soo bad...

Does anybody know any possible solutions before I resort to sending it in?
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