after spending almost an hour at the sprint store, the rep said the tech could not get the phone to boot. so they ordered me another(although, it would be a "reconditioned" one). so after getting back and reading threads here, i decided to try and fix it myself I really didn't want to give up my phone for a "refurb" especially since i know the history of my phone -no abuse/damage at all. so got the updated rom from htc site and hooked up the usb cable and wouldn't you know it boots up fine with thenew rom. the phone has been working flawlessly other than the ringer type "not sticking after a soft reset," and i cannot initiate a hard reset with the 3 button press- it'll always go to the bootloader. "clear storage" is the only way to do a hard reset now. i'm just happy my phone works again. sprint will hold the refurb for a few more days but im tiking i wont be needing it!
