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Old 09-26-2007, 12:40 AM
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ashghan
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Device unrecognized by Windows XP SP2

I've just bought myself an HTC Touch, which I couldn't be happier with. However, upon attempting to connect the device to Activesync 4.5, neither of my computers (both XP SP2 completely updated as of time of post) will even recognize the device. After some fiddling around I can finally get an error message to the tune of
"The device has mulfunctioned or is not working properly. Windows cannot access this device." (not verbatim, but that's the gist).

ANY IDEAS would be very welcome, as I can't see what I could possibly be doing wrong and I can't track down any advice that will fix this issue. I also have not come across anyone else with this issue for this specific device.

(PS. I've already fiddled with the "advanced network capabilities" checkbox in USB to PC settings, but to no avail.)

HELP!