[xPosTech]

Originally Posted by xPosTech

I have performed many hard resets on my original phone. Not to be ungrateful, but yes, I know the procedure. My original post stated as much.

Strange, but when on the original trouble call with Tech Support, the tech was working on the identical problem with her phone.

My apologies to you both. I guess I was lyin' to you. It seems you can't teach an old dog new tricks and expect him to remember them.

It took dwallersv at Modaco to tell me how to push buttons. (And I thought I could push anybody's buttons.)

The outside edges (or ends) of the Call and End buttons must be pushed, not the middles. If the middles of the buttons are pushed the center Navigation button also gets "pushed" due to case flex. With all three buttons making contact, the phone ignores the call for a Hard Reset.

If I wuz a drinkin' man, I'd go get drunk.

Ted