Quote:
Originally Posted by Keyone
How are your 4 refurbished units? My TP is brand spankin new and it has this issue. Called up tech support and the sent me a refurb unit, but when I got it, it was absolutely  ing... The keyboard was used so much it was actually shiny, the slider was rigid, the stylus was stuck in its port, and the phone was slightly sticky (yes, like honey or something). Oh, and the phone doesn't work (turns off by itself when keyboard is slid open).
I'm thinking of just keeping my phone until it fails cause I've kept it in perfect condition since I got it 3 weeks ago. I seriously thought the refurbs would at least have all plastics replaced including keyboard, but it was only the bezel... :-/ |
Keeping it until it fails is fine as long as you know it will be inoperable from the unit and you will need to use mymobilier to access the phone from a computer. Of my replacements only one was a refurb and it was perfect. For whatever reason I have always received new in the box. I would be willing to bet yours slipped by the quality control since when they refurb you basically get all new cosmetic parts. The mainly only reuse working internal circuitry. I would say call them and let them know what you received and I bet they will rush you another unit. Just another heads up in my experience Sprint does not count a missing battery as an incomplete return, so go ahead and keep an extra when you mail back your old TP.