Quote:
Originally Posted by DexterDawg
Agreed, don't take that crap. There are not discussions with HTC, HTC or Sprint won't even acknowledge there is an issue. I spent a few hours yesterday attempting to discuss this with Sprint and HTC and got no where. HTC said they have no known issue reports as did Sprint. On another note Sprint's technical support gladly are sending me a replacement phone with no questions asked. Don't allow them to bully you. I am on my 4th replacement for this issue so it would seem I am doing something, however I am VERY careful with my device. It always is in the case and never has been abused. I do use it a lot, but that shouldn't be a problem. My wife on the other hand beats the crap out of her TP, throws it in her purse, drops it etc. and her original phone still works great.
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How are your 4 refurbished units? My TP is brand spankin new and it has this issue. Called up tech support and the sent me a refurb unit, but when I got it, it was absolutely
ing... The keyboard was used so much it was actually shiny, the slider was rigid, the stylus was stuck in its port, and the phone was slightly sticky (yes, like honey or something). Oh, and the phone doesn't work (turns off by itself when keyboard is slid open).
I'm thinking of just keeping my phone until it fails cause I've kept it in perfect condition since I got it 3 weeks ago. I seriously thought the refurbs would at least have all plastics replaced including keyboard, but it was only the bezel... :-/