Quote:
Originally Posted by avatar120
I think us Alltel ppl need our own thread so here it is , post any alltel specific questions or post any info you have for our ppc 6700's
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I'll start. All of the Alltel phone numbers, and where they go:
800-219-9636 - Alltel Service Cancellation (the best number you can call)
800-ALLTEL-1 - Alltel Customer Support
800-ALLTEL-2 - Alltel Retail Activation Center
800-ALLTEL-3 - Alltel Telesales Department
800-ALLTEL-5 - Alltel Calling Card Calls
800-ALLTEL-6 - TDD/TTY
800-ALLTEL-7 - Alltel Calling Card Calls
800-ALLTEL-8 - Alltel Customer Service Center
800-ALLTEL-9 - Alltel Telesales Department
800-ALLTEL-0 - Alltel Repair Center
800-662-4960 - Alltel TDD/TTY or TT service for the hearing impaired
877-776-9205 - Alltel Network Upgrade Helpline
800-332-7590 - Retail Activation Center (RAC)
800-525-5835 - ACP
800-679-5781 - Financial Services
800-761-3179 - PQR Support
866-230-0863 - Indirect Support Group
866-299-4039 - Data Tech Support
866-299-4042 - Advanced Data Tech Support (Smartphones, Blackberries)
877-249-2687 - New Accounts & Customer Service (Business)
877-397-8462 - Technicial Support
888-386-8113 - E-Wave Support
The following two numbers I got myself from a little social engineering. Both are to two separate Alltel call-centers. If you know your reps extension number you'll be able to get them back if you get disconnected:
866-435-4775
877-564-5530
Also, useful information, the "rep number" that the alltel representatives give are either their extension number or the last 4 digits of their social security number.
https://agents.alltel.com/myCircle/index.cfm is a backdoor url to update the "my circle" numbers in case the main website is down. Also that link is "smartphone friendly"
http://www.consumerist.com/consumer/...ice-255668.php is a link to the script that the Alltel reps use when you try and cancel. That is helpful if you want to try and get extra services out of them.
Although not neccesarily pertinent to the PPC-6700, the following are the WAP, MMS (never got it working), BREW settings, etc.:
Extended NAM Settings (these are the settings for connecting to the Alltel network for voice calls):
Extended NAM:
Country Code: 310 (Assuming USA, obviously--thats where Alltel is)
CDMA Sys ID: 0
CDMA Network: 65535
Email Gateway: 624-5
1st Channel A: 283
1st Channel B: 384
2nd Channel A: 691
2nd Channel B: 777
Emergency 1: 911
Security Code: 000000 (6 0’s)
Lock Code: 1234
SPC: 000000
Phone Numbers?: 2
__________________________________________________ __________
WebSession Info
WebSession Name: ALLTEL 2.0 (WAP)
Homepage: proxy:homepage
User ID: customer MIN (actually need to write this number in)
Password: phones ESN # (can be found under your battery)
Gateway IP 1: 166.102.165.40
Gateway 1: wap1.alltel.net
Service Type 1: HTTP
Port 1: 80
E2E Port 1: 8080
LXL Port 1: 443
Gateway IP 2: 166.102.165.40
Gateway 2: wap2.alltel.net
Service Type 2: HTTP
Port 2: 80
E2E Port 2: 8080
LXL Port 2: 443
WebSession Name: ALLTEL_MMS (MultiMedia Messaging)
Homepage: _blank
User ID: _blank
Password: _blank
Gateway IP 1: 000.000.00.00
Gateway 1: mms.alltel.com
Service Type 1: HTTP
Port 1: 8080
E2E Port 1: 9201
LXL Port 1: 0
Gateway IP 2: 000.000.00.00
Gateway 2: _blank
Service Type 2: _blank
Port 2: 0
E2E Port 2: 0
LXL Port 2: 0
__________________________________________________ __________
BREW Provisioning Settings:
ADS/IP URL: brewdownload.alltel.net
Primary DNS IP: 166.102.165.11
Secondary DNS IP: 166.102.165.13
Platform ID: 8074
Carrier ID: 41
BKEY: _blank
AKEY or BKEY: BKEY
User Authentication: Yes
App Execution Policy: 3
Test Enable: No
Subscriber ID: _blank
MIN for SID: Yes
Prepay: No
__________________________________________________ __________
Misc Programming Menu Settings
Programming Menu:
AKEY: _blank
Data Rate: 153.6 / 9.6
SPC Overwrite: Permit
Vocode: EVRC
I know this post rambles, but its late and I have work in the morning... so... enjoy!