[coolguyoc949]

Thank you for everyone's help. Basically, I could see the screen but the touch function was completely not working. I was able with the "favorite" key on the keyboard to assign it to Softclick Left so that I was able to click on yes when upgrading the radio. Oh and also, I had to connect the phone and then browse through the ActiveSync so that I could delete from \Windows\Start\Welcome program because I couldn't "tap" the screen.