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Another thing you should make sure of is that your ringtones aren't big files and aren't on a storage card. If you're using MP3's of a full song it takes a while to load it. Cutting them down to 30secs and reducing the quality really helps with that.
Just an idea. Neither of those things might be true for you, but some have had the same end result you're getting with big or storage carded ringtones.
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