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I called Customer Support to update my PRL
So I have PRL 20224 and I called Sprint and had them flag my account for an update.. I called back and it said that there was a free update blah blah blah, and to stay on the line to download it. After it downloads, it says complete and it resumes the call.
I end the call and check it out and still says 20224.. so I soft reset thinking maybe it needs to reset to update.. nothing.. still says 20224
I call back to Customer Support and get the prompt again that there's a free update for my phone.. I proceed to let it download and then afterwards do a few options on the Sprint menu and hangup.. it still says 20224! wtf?
I call back and it doesnt say that an update is available..
I'm using Kirvins nojunk aku 3.5, anyone know what it's not updating?
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The lack of planning on your part, does not constitute an emergency on my part.
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