[blockburner28]

This is the email I got back from ecare.

Thank you for your reply.

As per the notes on the account, handset of different model has been
sent to you. I am sorry that we are not able to track the handset model
from here.

You can email at "AEescalations@sprint.com" for questions about the
order number(,,,,,,,,).

Thank you again for writing to us.

Sincerely,
Katy S.
Customer Service Specialist
Sprint



I emailed the other people also an when I called sprint trying to get my tracking info on the phone. She said she couldn't find the info on the shipping so I ask if I should order it again and she said yes I got them to put a note on my account that if I order again I won't get charged