Quote:
Originally Posted by hansdg1
I had just been to a sprint store ealier this week and they didn't have any moguls but said I could either go to another store or wait for them to order mogul. I went to the other store and they replaced the mogul but yesterday I noticed that the wifi wasn't working so I gave up going to the Sprint stores and just called Sprint customer support and after being on the line for 30 minutes I got the touch pro. At first the guy said that they would have to replace the phone with the same model (I hadn't asked for anything) but towards the end of the call he noticed that it was sending me a touch pro, much to my satisfaction.
So don't go to a sprint store or they might try to order you a mogul, just call and have it shipped to you.
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this may be because you went to a sprint corporate store. if you were to go to a sprint indirect dealer they would order a phone for you.