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Old 01-20-2009, 01:07 PM
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lynneness
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by kayfouroh View Post
Where is the status checker site for our ER###### claims?

When I go to the Asurion website it says I need to provide further information and to call a number. Is that true?

EDIT: Here is the message:
We apologize for any inconvenience; however, for your protection, further verification is required to file your claim. Please contact us at 1-800-584-3666 and one of our Customer Service Representatives will be happy to further assist you.
ER##### claims are not through Asurion. You should call Sprint customer service to confirm your order. There is a status check page for ER#####, too, but it was never updated for me before the product was shipped.


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For returning stuff, what do I need to return? Just the phone itself, or battery/micro SD included, etc?
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