Quote:
Originally Posted by sebastoklez
Hello Syrguy1969,
Thanks for the welcome, sorry for going so straight to the problem, but I am a bit nervous about this situation.
Yes I tried a soft reset. But it still doesn’t work.
How do I do a hard reset? (Is it by turning off the phone, starting it again by holding also the call and end call at the same time?? There the phone says format, will this delete all my information?? {Contacts info, messages, etx…}).
I don’t want to make a mess; could you give me all this details of what you know??
Thanks on advance |
First: Backup your contacts, calender info, ect... with Activesync OR SpbBackup for example as you will lose this information upon a hard reset.
Second: Using the stylus, press it in the hole next to the power button at top of the Omnia and hold it in, with it still in, press and hold the two softkeys on bottom face of phone (call and end call keys). With these softkeys still being depressed, release the stylus and wait for the black screen, then release the two softkeys. You should get to a screen shortly that says Format or Cancel (something to that effect)... press the left softkey (call/phone key) to Format. Note: you will retain everything on the "My Storage" - It will not be formatted.
Third: Once your phone reboots, it should be back to factory (default) settings, you can then run your backup or Activesync to get back all your contacts, msg, events,....