[steps]

I had this problem after I dropped my Mogul. I took it to a Sprint store and the smart *** tech guys thought it was an easy fix AFTER I told them multiple times I reflashed it with a Sprint rom it would do the samething....so after 1 hour of waiting all they did was flash the phone to a stock rom and handed it to me....I reset the phone infront of them and it went back to the bootloader...after I raised hell for waiting an HOUR for a problem I told them they couldnt fix, I got a brand new replacement and credit to my account.

It's a hardware problem it can't be fixed by us...just have it replaced...