[weedahoe]

I have VZW also and I had my original 6700 which worked fine except I missed calls when on vibe because (unknowingly for a while) the vibe wouldnt vibe. I could bump the phone and then it would work. Eventually it got so bad I called and filed a claim and got a new one. Well a few weeks later it did the same. I was already over on my 14 day return so I called and after explaining, they were nice enough to send another. Well after a few weeks of so with it, it also did the same thing. So I called up and explained what the issue was. She apologized and was going to send another unit until I told her this was the 3rd phone and they all did the same thing. Then is where the corner was turned because she then offered me 2 comparable phones. One was the Treo 600 I think and the other was the 6800. Obviously since I am here I choose the 6800.

So call in and do some explaining and complaining and ask for a comparable phone because all that you have had were not suitable or worth having in a everyday functional world.