[stlman]

Do you have windows mobile 6.1 on your touch? And if you do did you download QPST and the htc serial drivers? If you have both then but your phone in dianostic mode and plug it up to your computer and install the driver. After that run QPST and choose which com port your phone. Lastly run QPST service tool or something like that and the code should pop up automatically.