I added the cab, got dreaded error 206, called tech. 50 min later we essentially soft reset the device, she got help from a sup, they couldn't get it working. I requested them to manually change my class of service, they did as requested after asking like 3 or 4 times. Then I launched the app, got in right away, then had the rep leave test message and it went through fine, got it as a visual voicemail. But essentially rep wouldnt let me keep it as it wouldnt add the billing code to the line for the $2.99 per month charge. So awaiting a trouble ticket for a feature I (thanks to this forum) helped them get working but because they couldnt charge me right away they couldnt leave it on there. Nice Verizon.
Couldnt you have just left it working till the ticket figured a way to add it to be billed to my account, even back billed the prorated $2.99 a month would be fine.