Quote:
Originally Posted by c3hutson
So let me get this straight... You called them and explained the situation of receiving a phone that was obviously linked to someone else's account, that you aren't that person, and they said it was not a problem?
If this is accurate, and sprint is good about taking these charges off of the fraud victims' accounts, then all of us might be out of the water on this one.
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I spoke with 2 different people, one who I demanded bring this situation to his manager. I was put on hold for about 5 minutes while he went and spoke to his manager about this, so all 3 individuals assured me this was legitimate.
Not fully convinced, I then called Asurion. Asurion told me not to worry, that since the ESN was able to be activated by Sprint that everything was ok. I repeated my story to her and she said it was no problem
I would hope that both companies would not be so negligent as to just ignore my concerns, but unfortunately it's not impossible that they did so.