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Old 11-30-2008, 04:58 AM
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jimt29
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Re: Activesync Conenction issues

When I got my HTC Touch I couldn't sync with my computer (XP). Many hours spent with Sprint and they couldn't solve the problem. I actually removed the Touch and re-activated my old phone a couple of times in frustration.

I ended up uninstalling Activesync, locating all files and folders on my harddrive and deleting anything that said Activesync, rebooting the computer and re-installing Activesync and since then I've had a good connection and never a problem.

Note: When you get the HTC Touch the very first thing to do is go to Settings/Connections/USB to PC and uncheck the box "Enable advanced network functionality".

I now have a program installed called Killsync that shuts Activesync off so I can have the Touch connected to the computer to charge via USB without constantly syncronizing via Activesync.

I also have an Activesync shortcut so I can start Activesync when I want to syncronize.