Quote:
Originally Posted by Zenoran
I was on my 3rd one... I had some nasty tech support people the last time I called in and sent a complaint so I think they were being extra nice to me this time around. Previous issues were broken buttons and keys on the keyboard... honestly nothing really seriously wrong this time around but I said it was incredibly slow, fails to wakeup sometimes, misses calls (rings on last ring), just overall not happy since I got the phone... I did throw a few extra details in there that might not have been 100% truthful but I knew it would send them over the edge to give me a replacement. I honestly didn't fight with them too much they offered a different phone based on the way I was complaining.
im really good at complaining... lol
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I guess I am not good at complaining. I have been trying for at least 2 weeks to get a Touch Pro or a Storm. They gave me a 6800. I have been calling at least twice a day. My Storm will arrive no later than December 5th, but the dust under the screen issue has me wondering if the Touch Pro would be a better choice!