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the reason the 6700 had such a high return rate is that no one knew how to use it. I would get people in my store saying the phone is slow, their texting didn't work, and other errors. i would go to PIE, clear the memory, and delete thier sent messages, and thats it. brand new phone. a lot of people don't take the time to learn how to use the phone, and if it doesn't work the way they want a week after purchase, they return it.
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