So now they are telling me they don't have any 6800s instock and then when I asked why I got the wrong phone I was told that "I ordered the 6700" i told the rep I did not. Then I was told they won't release the 6800 til the end of June. I told her thats bullshit because my buddy has a 6800 that he ordered the same time I ordered my 6800. After getting so pissed off I told her to just refudn me the money and send me a label to send the phone back. Then she told me that it would take 2 to 3 months to have the money credited back to my credit card. I was pissed now and told her to just send me a return label so I can return all my phones and to cancel my account. This is the 3rd issue I've had with Sprint and I got my service on May 5th. She immeditally transfered me to winback. Got on the phone with those idiots and he told me they don't have any 6800s instock and I could wait 1 to 7 days to get the new phone. So yeah I'm stuck without my new 6800 for at least 1 to 7 days
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Originally Posted by Pibe38
Merging...
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Originally Posted by challgren
So yesterday I ordered the Mogul and today I got the freaking PPC6700 the same damn phone I have. I'm now on hold with Telesales for the past hour. Man has anyone else had this horrible support with Sprint and Telesales. My first issue was when I first switched from Nextel to Sprint they sent me a PPC6700 that the radio didn't work on. Guess they never tested it from the warehouse. Then they refused to send me a new one til I sent the old one back that already had my number ported to. Which left me without a cell phone for a couple days. Luckly a store near me had one in stock and was able to help me out and get me service. Also they don't like to put a apartment number on their shipping label which left UPS to take the package back to the facility which is 2 hours away. They couldn't call me because Sprint ported my number to the cell phone. Yeah fun time.
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