Quote:
Originally Posted by eyezonz
yeah just got off the phone with them the first service rep told me im stuck with it unless i pay another 50 to reinstate my original claim and then i asked for a manager and b*itched the manager out telling him hose much i paid for my touch pro 791.24. then she tells me how the diamond is a comparable model and i asked her where the key board and expandable memory? no answer........ now shes supposed to be emailing the warehouse to figure out whats going on, I DONT SEE HOW THE OTHER GUY CLAIMS HE GOT A TOUCH PRO, WHEN SHE SAYS SHES BEEN DEALING WITH THESE CALLS FOR TWO WEEKS
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**** dude that sucks. asurion is getting really ridiculous. and the first guy that told you that you were stuck with their mistake unless you paid another $50?? they're prolly just gonna send you ANOTHER diamond anyway. damn, i'm glad I haven't lost mine... ugh. i feel bad for you guys