Quote:
Originally Posted by therustytrombone
Beware... Retentions gave me an order number on 11/4 and no tracking number showed up. They promised the phone overnight to arrive on 11/6. I called them back on 11/6 and they told me it was back ordered. I didn't receive any notice, not a call, email... nothing. I got extremely sour, they gave me a $50 credit for failing to notify me. I said I really needed a phone because my Mogul keeps freezing instantly and is unusable. They said they couldn't help me.. so I asked if I could go to a Sprint store and get the phone, they said yes and they would bill it to my account.
I had to call 5 stores in the area to find a store that had it in stock.. that was 11/6 around 3pm EDT.
Sorry I didn't mean to hijack, I just don't want this happen to anyone else!
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I completely understand what your saying. The Corporate Escalations manager who put my order through today told me I could go pick up a touch pro at the stores the way you described and the reason I didn't is because all the stores around me are out of them. I called around looking for one
