[Loki007420]

ive called customer service twice about the damn picturemail problem on my diamond... and both times they screwed up my diamond to the point im now on my third one... Idiots i swear, one guy even argued with me on weather or not i had a diamond.. He kept telling me "you have touch, you have touch phone"

But im not sure if they are worse then some of the idiots they have out there in the stores, last time i got my diamond replaced the guy at the store was more worried about trying to save me $3 a month by changeing my plan.. I had to tell him 4-5 times "i dont want to change my plan i want my phone fixed" then the POS didnt even order my replacement phone... Ive had such bad experences with this diamond and sprint im really thinking about changeing carriers..