Quote:
Originally Posted by Jocelyn84
Tell tech support to drop and re add picture mail. It used to be part of data, whereas now its part of messaging. The codes with sprint's plans, are clearly the problem "most" people are having. If you look at older threads on this topic, everyone (including myself) has solved the pic mail problem this way. Even the tech support guy I got, who fixed mine, knew exactly what I was talking about.
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I did that already too. I'll try it again but When I originally encountered the problem where I was receiving my picmail messages via text like on the old Winmo phones. I called and asked them to remove picmail from my account and re-add it and do an IOTA or whatever. The Tech had no problem doing so and she also had me go to the dial pad and select option and then get settings. Everything was fine for about a day or two but since then i rarely get the message in picmail inbox but when i log into the picmail account online i have new pics there. So I'm not sure what will solve the problem.