[chuchizwifey]

I, too, have had problems with the three Moguls I have had since January. The first had the camera problem (the yellow line), the second kept freezing when I pressed certain keys, and the third had a blank white screen with only the top and bottom bars showing, but was stuck in locked position. I had to hard reset to get it to stop. But, in one trip to a sprint store with no luck, and three emails to customer care, I have my Touch Pro on the way, paying only the $30 difference between the Mogul and Pro. I love the Mogul, really; it's a great phone and I love the buttons on the side BUT my phone is my lifeline so I need something more reliable. :-/