[imdarkside]

active sync is a pain in the tail. ive done several hard resets and i love em... gives me a chance to redo everything. hard reset will bump you off vzw so you have to call in to tach *611 and get them to reset you on thier network. i only backup via sd card and pim backup now. it is easier to do it manually.

activesync gets confused so like most microsoft programs i dont let it do anything automatic. it wont recognize your "new phone" after a hard reset. also if you use many pcs it gets confused also. and when it reloads contacts you didn't want and does dup or more entries on your phone yuck...

i wait until i get my phone reset the way i want it then go back and redo active sync to sync the minimal amount of stuff i want synced. personnally i think your wasting your time trying to let active sync reset your phone the way you want it. happy halloween!