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I (since I work in a 3rd party service center I do it myself) have ordered myself SEVERAL replacements for my 6700 since I first got it. And I make sure every time it is well documented on my account what the problem is. Everytime I have an issue thats not quite worthy of replacement, but is still rather inconveinent I call in to have it noted on my account and what I had to go through to resolve it.
I plan to try to make Sprint give me a 6800 when it comes out.....
*crosses fingers*
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