[Rufus]

You did start WMP and then power the screen off, correct?

Soft-reset will not work in this situation because it clears programs that are running in memory.

Simple, insert your memory card.

1. Start WMP.
2. With WMP on screen press the power button on top of your phone.

3. now, press it again to power the phone on.
4. WMP should be up.
5. WMP should prompt you with the "A storage card was inserted. Do you want to search it for audio and video files?" prompt.