Quote:
Originally Posted by steveoski
i work for sprint and that is one of the tactics that they use to keep you from cancelling. cancel anyways!!! and than re sign up you will get your money back sooner and also never waste your time talking to customer service go directly to the cancellation dept. they can do anything and everything and 9/10 will bend over backwards to help you out!
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this is exactly what you do.this is 139% correct.i never worked for them but have been a customer for 8 years and only when there is a major screw up do you use this tatic.for anyone else who tries this constantly,they do make notes on all accounts and will let you cancel.