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Old 10-25-2008, 04:48 AM
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Marty
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Re: My Touch Pro Experience

Quote:
Originally Posted by Crossova View Post
Upon reading the threads about the phone being available i swiftly ran 5 blocks to the Be$t Buy Mobile on 45th and Madison in NYC.

Long story short i was only able to get the 1 year upgrade price even though i was signing a 2 year contract extension . and since i have $30 SERO plan i also missed out on the extra 20% off that i should have gotten. so all in all i paid $476 for this phone. i think i got ripped off. Should I/ Can i return it and get my money back and get the 2yr price from Sprint online in another week?
The price you pay isn't based on the length of contract extension you agree to, its based on how long you've had your current phone. If you've had your current phone for 12-22 months, BB's price is $460, 13-22 months its $300. BB gave you the correct price. If you return the phone and wait for Sprint, you will only qualify for $75 off ($580 -$75 = $505), so you are in fact getting a better deal with Best Buy. The $300 price from Best Buy/Sprint is only good for customers who have had their current phone for 22+ months.

However, you should have still been able to get the 20% off. When you go to exchange your phone, I would do my best to try and get that discount. I showed them the coupon online and since there wasn't anything to scan, the manager just did a manual price adjustment, which is what a lot of people here are reporting. Also, because I have a retention plan, the BB system was giving them an error when trying to renew my contract so they called up Sprint and Sprint instructed them to do a paper contract for me.
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