Quote:
Originally Posted by toinejuan
That really sux, but, good news for you is you don't have to sit on the phone with them. All you have to do is go to the Sprint homepage, login, click chat with a rep, and tell them exactly what I wrote in the instructions. They work a lot faster and it's less of hassle then sitting on the phone with someone who can't understand you. I want to add one last thing, don't let them feed you that Picturemail is supposed to come thru a URL bull, cause it's not true. So do that and once you get it working PM me and I will send you the cab for the upgrade or you can download it directly from the powerdeck site on your Diamond.
|
I did use the chat function on the website. After almost 3 hours I spoke to a supervisor who did exactly what steps you said to do (nobody else would do it, they all told me it wasn't necessary, and that picture mail was SUPPOSED to work the way it was).
Even the supervisor didn't want to do it, until I started getting a little PO'd about it, then they did it. What a pain in the rear. I got the upgrade cab already (already had it actually).
What another adventure with Sprint. Oh well, thanks for your help. Now I must sleep.