[Perasite]

When I sent mine back, I did a hard reset and waited for it to install customizations and everything, then went to check my Internal Storage, and everything was still there. The hard reset offered me no way to clear the internal storage. The girl at the Sprint store even did a ##RTN on it and still the Internal Storage did not clear. I had to manually delete everything. I'm willing to bet that Sprint is unaware that ##RTN doesn't clear Internal Storage and is repackaging the 30 day returns and sending them out as new.