[imdarkside]

ive reset the phone a couple of times, its like getting a new pc where you get a chance to finally clean out that closet you've had. the pim backup should work great. if you have your phone synced with your pc you will have your calendar and contacts etc... on your pc. then do a hard reset and rebuild. also i found that the card does not get impacted by a hard reset however to be sure you may want to remove it. i left it in last time to see what would hapeen and i did a hard reset and nothing on the card was impacted.