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well when im on a call and another call tries to come thru i have never had my ringtone go off ... but u can alwayz hit wait it it tries to come thru
when im not on a call and i dont want to answer or here the ring tone i just hit the side volume bar up or down and it silences it
not sure y ur ringtone goes off when ur already on a call ... it should just be a beep in ur ear piece
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