[lipidfats]

i mailed them last week and they responded basically saying i will be able to exchange my mogul for the touch pro and just pay the difference in price ($549.99 - whatever the touch pro will cost). they will send me the phone and return kit once the phone comes out on oct 19th.
ive been with sprint for 9 years, ive had my mogul for a year (no replacement plan or insurance of any kind), and im currently not on a contract
as long as you've been with sprint for a long time and have a current phone that's in the same class as the one you're trying to upgrade to, there's no reason you shouldn't get a deal.