[timskoog]

Worth a shot to try verifying Modem settings:

From phone enter ##778 and talk to see EPST screen. (some phone skins will disallow the function - so if you don't get the edit screen option you may need to remove a skin)
Select Edit and enter 000000 (6 zeros)
Under the Display dropdown at the top left, click and selet Modem Settings.

At least on my serial 1.04 verizon model you may see:
Slot Cycle Index 1 (not sure if this is default)
Preferred Serving System Automatic (pretty sure should be set to Automatic)
Preferred Mode Automatic (pretty sure should be set to Automatic)
HDR Hybrid Preferred Enable (HAS to be Endabled - mine was originally set to disabled, and I could seldom get calls in - could call out and text in/out, but no call in)
Clear all MRU Entry No (probably leave the default)

Once you click OK in the top right, you'll be prompted to restart.


It took me three calls to Verizon, and them saying I had a hardware failure, to determine it was just an incorrect modem setting.