Quote:
Originally Posted by Mali Mal
i was having the same issue, but all i did was master reset the phone and then it worked fine, actually i had to master reset it twice (lol). But just press ##786#, then enter your master lock code (call sprint), then at the bottom hit menu and select reset. It will wipe out ur phone so just make sure u have everything backed up, most likely will work after that.
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If you reset your device using this method (sometimes called RTN) you will prolly need to reprogram two values back into the device, the MDN and MSID - both of which can easily be programed in ##PST or ##MSL (where MSL is yur six digit MSL)
If you dont know your MSID and/or MSL you will need to call Sprint.