Re: swap phones under insurance
I have actually had them cover a phone that I purchased on eBay (much to my suprise). I bought a PPC6700 on eBay and about a month after I had it I started having problems. I took to my local store, completely expecting to pay for the repairs and they said that it could not be fixed the would just replace it. To my surprise they gave me a Mogul (refurb of course) with no out of pocket expense. I didn't have to pull anything fancy, I didn't have to lie to them. I was honest about where I got the phone and the issues. That maybe a unique situation. But I think they will cover it as long as you have the insurance.
Hope it helps.
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