[kingabraham3]

if you've done a hard reset and it still doesn't work then something weird is going on. i really doubt that a hardware problem could cause a software issue involving the contacts. after you hard-reset, how did you put your contacts back on your phone? if you restored them from a backup file or active sync, i would say that somehow your contacts information has become corrupted. did you try, after a hard-reset, to add only new contacts and see if that works. if so you may have to manually re-enter all your contact information, but again, i highly doubt its a hardware issue.