[doylecm]

If you do a search on here, you will find a link for Sprints Advanced Exchange Program that will let you set it up online. A coworker of mine did and her mogul arrived about 3 days later. Problem is, right now I believe they are unable to fill requests for moguls due to a shortage because I tried to exchange mine just the other day through the program. Your best bet might be to go to a service center. If you have TEP, it shouldn't cost you anything.