[Eirikr88]

Never heard that one myself I'm afraid. I have been very vocal previously and let them know i was not satisfied and that i was in fact pissed off, not at them personally, but how they were trained to deal with said situations. The way i see, it's not them personally turning me down, its them having to follow company policy...they just have more room to wiggle around the red tape than some realize i think.