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Originally Posted by Pibe38
When you press it or when you hold it down? When you press it it will use the smart dial function to find a match in your contacts.
If you are holding it and it dials something else than the voicemail, then check Menu - Speed Dial Options and map the 1 to Voicemail.
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that did it, thank you so much for your help, the exact same thing yo said happened, now when I just press 1 is uses smart dial and shows the first contact I have on the list, when I hold it it goes to voicemail.