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Old 07-20-2008, 11:40 PM
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Coal
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Re: Device Info> Current username an Email address?

Quote:
Originally Posted by brand View Post
Hello all,

Taking a look around my phone, I came across the "Current Username" on the Device Info screen apperas to be an Email address (@sprintpcs.com). When I send an email to that address I don't receive an NDR (non-delivery receipt) back.

Is this an Email address? If so, how do I gain access?


Thanks!

Matt
You can try to mess with it online through Sprint.com but I suggest just not messing with it since you want it to actually be an email. Only Tier2 tech support can assist you with this since they have the power to change/create/modify your @sprintpcs.com email.

I called them up and told them I wanted an email @sprintpcs.com, he agreed the account it shows under power vision is not actually an email but just a username the system used so he asked me what account name I wanted, he typed it in and wham. I had a new email account that was not even tied to an account.

At the time I had a data card but it doesnt make a difference. Just call sprint tech support, tell them you need to talk to tier2 about editing/changing your sprintpcs email and they will usually transfer you without any questions.

Its like if they have to rebuild your powervision profile you will see like yourname1@sprintpcs.com where it was yourname@sprintpcs.com. This isnt your email just an id for the system. Tier 2 can set you up.
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