[e.lamberson]

I don't have Alltel but I am a Sprint Employee and I have noticed this issue on several of the titans/moguls after a software download. It's typically a quick fix. It will not take any ## codes. Customer support thought this issue was something with the account but it's never been. Typically if you give the phone about 45 mins to an hour and then do a hard reset, hold stylus in the reset button and press both soft keys at the same time, it will reset your phone keeping the same rom you just flashed and then after all the initial uploading you should be able to program the phone. Hopefully this helps with your problem.