Quote:
Originally Posted by shawn524
I looked around and couldn't find any threads about this, so here it goes.
Well, I've had my beloved mogul for over a year now, same one I've always had too. Never had any problems up until now, but it seems that recently my keyboard although with no physical damage, has started to crap out. I'll press a key only to have it register multiple times or sometimes not at all. It makes typing and texting so painfully annoying.
I remember when the Touch came out on sprint, i read stories about people getting their Mogul swapped out for the Touch. I was wondering if anyone has done that, or heard about anyone doing that with the Instinct.
Thanks.
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I was having similar problems with my Mogul. When I called Sprint to complain, they told me that they would swap my Mogul for a brand new one or I could wait until the Instinct came out and swap to that phone. I asked the rep if the Instinct would be a WinMo device and he said "yes". Hmmmm. I did some research on the Instinct and found that it was not a windows device but had its own operating system so I opted for the new Mogul. I also asked about swapping for the Touch and was told it wasnt possible but I have read on here where people have done it. I guess if you called their retentions department, you may be able to work something out but I would never trade my Mogul for an Instinct.