[tcfiero]

I need some help. I was talking on my 6700 when it just stopped. I did a soft reset and still nothing. In comm manager it shows the phone as being off. I try to restart it and nothing happens. When I do a soft reset, the phone shows H/W-2, M-12, U-4, R none, D 2.07.20 WWE. I have tried a hard reset and the same thing. Any advise.