[jimnutt]

Ok, I just got my 6700 replaced with a 6800. Original phone (itself a replacement, but over 1 year old) had a bad joystick, took it in for replacement. Once i got the refurb'ed 6700 home, I realized that the digitizer was bad in the SIP area and made the block recognizer unusable, so I took it back. This was on a friday evening, they replaced it with yet another refurb. As it was the weekend, I didn't pair up my headset immediately. Well, Sunday night I discovered that the bluetooth didn't work.. It would pair and connect, but no audio would transmit. Plus the digitizer was wonky on this one as well. Rather than go back to the store and exchange it for yet another broken refurb I called customer service and explained the problem with the phone. I've the extended warranty on the phone, so they told me that since this was the third replacement (in a week!) they would upgrade me to a 6800. Which they did and which I am now hacking the ****ens out of... :> So the key seems to be a number of replacements within a short time. Of course it helps that I have 5 lines and a ridiculously expensive plan...